Terms & Conditions

Last updated: January 2026

These Terms and Conditions ("Terms") govern your use of the Vital Movement Hospitality website, online coaching services, digital fitness programs, and any related content, products, or services (collectively, the "Services"). By purchasing, accessing, or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. About Us

Vital Movement Hospitality provides online fitness coaching, movement programs, and educational resources designed primarily for individuals working in hospitality and related industries. All Services are delivered online unless otherwise stated.

2. Eligibility

By using our Services, you confirm that:

  • You are at least 18 years of age; and

  • You have the legal capacity to enter into a binding agreement under Australian law.

3. Health Disclaimer

Our Services are provided for general fitness and educational purposes only and are not a substitute for medical advice.

You acknowledge and agree that:

  • You should consult a qualified medical professional before commencing any fitness or exercise program;

  • Participation in physical activity involves inherent risks, including injury;

  • You are responsible for assessing your own physical condition and limitations.

Vital Movement Hospitality is not liable for any injury, illness, loss, or damage resulting from your participation in the Services, except where liability cannot be excluded under Australian Consumer Law.

4. Online Coaching and Programs

4.1 Delivery

Online coaching and fitness programs may include, but are not limited to:

  • Pre-recorded videos

  • Written programs and guides

  • Live or pre-recorded online sessions

  • Email or platform-based support

Delivery methods and inclusions will be outlined at the time of purchase.

4.2 No Guaranteed Results

Results vary between individuals. We do not guarantee specific outcomes, performance improvements, or health results.

5. Payments and Pricing

  • All prices are listed in Australian Dollars (AUD) unless stated otherwise.

  • Payment must be made in full at the time of purchase unless a payment plan is explicitly offered.

  • We reserve the right to change pricing at any time. Price changes will not affect existing purchases.

6. Refunds and Cancellations

6.1 Digital Products

Due to the nature of digital content, refunds are generally not available once access has been provided, except where required by Australian Consumer Law.

6.2 Online Coaching

Cancellation or rescheduling policies for online coaching sessions will be outlined at the time of booking or in your service agreement.

Nothing in this section limits your rights under the Australian Consumer Law.

7. Account Access and Use

If you create an account to access our Services, you agree to:

  • Provide accurate and current information;

  • Keep your login details confidential;

  • Accept responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that breach these Terms.

8. Intellectual Property

All content provided through the Services, including videos, programs, text, graphics, logos, and branding, is the intellectual property of Vital Movement Hospitality unless otherwise stated.

You may:

  • Use the content for your personal, non-commercial use only.

You must not:

  • Reproduce, distribute, sell, share, or modify content without prior written consent.

9. Prohibited Conduct

You agree not to:

  • Use the Services for unlawful purposes;

  • Share or resell purchased programs or login details;

  • Upload or transmit malicious code or harmful material;

  • Engage in behaviour that disrupts or interferes with the Services.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Vital Movement Hospitality excludes all liability for loss or damage arising from your use of the Services;

  • Our total liability is limited to the amount paid by you for the Services giving rise to the claim.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees under Australian Consumer Law that cannot be excluded.

11. Indemnity

You agree to indemnify and hold harmless Vital Movement Hospitality from any claims, damages, losses, or expenses arising from:

  • Your use of the Services;

  • Your breach of these Terms;

  • Your violation of any law or third-party rights.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.

13. Changes to These Terms

We may update these Terms from time to time. The most current version will be available on our website. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Australia.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Vital Movement Hospitality

Email: info@vitalmovementhospitality.com

Website: www.vitalmovementhospitality.com